PRIVACY POLICY

At www.pragyab.com, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information:

Information Collection: We collect information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact us. This may include your name, email address, phone number, and payment information.

Use of Information: We use your information to process transactions, provide customer service, personalize your experience, and improve our services. We may also use your information to send you promotional materials and updates if you have opted to receive them.

Sharing of Information: We do not share your personal information with third parties except as necessary to provide our services (e.g., payment processing) or as required by law. We may share aggregated, non-personally identifiable information with third parties for research and analysis purposes.

Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies: Our website uses cookies to enhance user experience, analyze website traffic, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.

Refund Policy

Due to the nature of our digital products and services, we do not offer refunds. Please review our policy carefully:

Refund Eligibility: No refunds are available for digital products, online events, and consultancy services once they have been purchased.

Exceptions: If you encounter any issues with your purchase, please contact us at arpragyabharati@gmail.com, and we will do our best to resolve the matter to your satisfaction.

Customer Satisfaction: We strive to ensure that all our clients are satisfied with our services. If you have any concerns or feedback, please reach out to us, and we will address them promptly.

Shipping Policy

As our services are primarily digital, we do not offer physical shipping. For any physical products related to our workshops or consultancy services, our shipping policy is as follows:

Shipping Methods: We offer standard shipping for any physical materials or products associated with our workshops. Shipping fees are calculated at checkout based on the delivery address.

Processing Time: Orders for physical products are processed within 2-3 business days. Delivery times vary based on the destination.

International Shipping: We ship internationally, but customs fees and import duties may apply and are the responsibility of the customer.

Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

Shipping Issues: If you encounter any issues with your shipment, please contact us at arpragyabharati@gmail.com.

If you have any questions or concerns, please feel free to contact us:

Email : arpragyabharati@gmail.com

Address : ECOSPACE BUSINESS PARK, Premises, Street Number 372, AA II, Newtown, Kolkata, Chakpachuria, West Bengal 700160